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A Maryland University of National Distinction
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Instructional Design & Delivery
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Quality Matters and Course Reviews

What is Quality Matters?

Quality Matters (QM), an internationally recognized, standards-based program, offers faculty quality assurance in online and hybrid course design with a focus on continuous improvement. Originating from a FIPSE grant in Maryland, QM is a non-profit organization offering institutional subscriptions and a range of fee-based services, including QM-managed course reviews and a variety of professional development opportunities. Salisbury University is a subscriber of Quality Matters.

The Quality Matters program is rubric-based. The 42 standards are specific to higher education, are backed by research, and are internationally recognized as a means to improve course design and to quality assurance.  Salisbury University is committed to the design of online and hybrid courses based on the QM Standards and has developed an implementation plan for faculty professional development and course reviews.  

Course Reviews

Faculty can request for their online or hybrid course to be peer-reviewed using the QM rubric.  Salisbury University offers three types of reviews:

  • ID&D Course Review - An ID&D or Academic Instructional Designer will review the course based on the QM rubric and setup a consultation with the faculty or course developer.
  • Internal QM Review - Internal quality assurance review for courses/departments not interested in official QM reviews or a preliminary review prior to an official QM review.
  • Official QM Review - SU managed official QM review comprising of a three member team (subject matter expert, internal and external reviewer).

Course Review Request Form

Quality Matters Certification Courses

Any faculty interested in learning more about the QM Rubric is encouraged to take the Applying the Quality Matters Rubric (APPQMR) workshop which is a pre-requisite for Peer Reviewer certification.

Applying the Quality Matters Rubric (APPQMR)

QM's flagship workshop on the QM Rubric and its use in reviewing the design of online and blended courses is intended for a broad audience, including but not limited to faculty, instructional designers, administrators, and adjunct instructors. It is particularly helpful to those new to QM or those considering a QM course review. This workshop is a pre-requisite for the Peer Reviewer Course.  SU offers the online APPQMR workshop throughout the year and partners with Towson University for those who would like to attend a one day, in-person workshop. 

The APPQMR workshop is mandatory for any SU faculty member who wants to serve on an internal review.  See the ID&D Workshop schedule for the next APPQMR workshop.

Peer Reviewer Course (PRC)

This course is designed to prepare experienced online faculty to become QM Certified Peer Reviewers.  The course may also be taken by others interested in learning more about the peer reviewer role.  The PRC includes a review of Quality Matters, practice critiquing and writing helpful recommendations, and a Practice Review.  Upon successful completion of this course, eligible participants will complete and submit an Application and Memo of Understanding to become a QM Certified Peer Reviewer.

The PRC workshop is mandatory for any SU faculty member who wants to serve on an SU managed official QM Review.  ID&D will cover the cost for this workshop for SU faculty.  Please contact Melissa Thomas,, for more information.


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